1. Proprietary Rights & Website Modifications
The entire infrastructure of www.transfer-alanya.com—including its text, layouts, brand assets, logos, and graphics—is protected under international intellectual property and trademark laws.
Prohibited Actions: Copying, distributing, republishing, or extracting website data for competitive or commercial purposes without our express written consent is strictly illegal and will result in immediate legal prosecution.
Amendments: Transfer Alanya reserves the right to modify these terms at any time. We are not obligated to notify users of updates; therefore, it is your responsibility to review this page before finalizing any new booking.
2. Handling of Personal Information
Transfer Alanya is committed to protecting passenger privacy. Any personal details, contact information, or logistics data collected during the reservation process are handled securely, kept confidential, and processed in strict alignment with our global data protection and privacy standards.
3. Reservation Regulations & Cancellation Policy
To guarantee a punctual and seamless airport transit experience, passengers must comply with the following booking framework:
Booking Deadlines: All standard transfer reservations must be submitted at least 24 hours prior to your scheduled pickup time.
Pre-Booking Review: Passengers are responsible for verifying vehicle capacities, pricing structure, and luggage allowances before completing their payment. Please connect with our live dispatch team via phone or chat if you require clarification on vehicle sizes.
Required Passenger Data: You must provide complete and accurate details during checkout, including your full legal name, precise destination address or resort name, flight number, and a reachable mobile phone number.
Dispatch Confirmation: After your request is submitted, our logistics team will verify fleet availability and dispatch your official pickup time within 10 to 30 minutes.
Cancellation Terms:
Passenger-Initiated Cancellations: To qualify for a full refund, cancellation requests must be submitted at least 48 hours before your scheduled transfer time.
Operational Cancellations: In the rare event that Transfer Alanya must cancel a vehicle due to severe weather, road closures, or unforeseen fleet emergencies, you will receive a 100% full refund.
4. Restricted Platform Activities
Users are strictly barred from misusing the digital booking platform. Forbidden activities on www.transfer-alanya.com include:
Using web scrapers, bots, or manual automated systems to extract pricing or customer data.
Engaging in fraudulent behavior, including creating fictitious or speculative ride reservations.
Violating local transit regulations, international digital laws, or the rights of other users.
Attempting to bypass our security measures, hack administrative dashboards, or access private passenger travel logs.
5. Contact
For questions about these terms or your booking, contact us at bookings@transfer-alanya.com or +90 505 750 89 07. Our support team is available 24/7.
